1. Overview
The Training Dynamic ("we," "us," or "our") operates thetrainingdynamic.com and provides AI-powered tools for coaches and trainers. The Training Dynamic is operated by healthydynamics.ai. We take your privacy — and your clients' privacy — extremely seriously.
Core commitment: We never sell your data. We never use your clients' data to train external AI models. You own your data and can export or delete it at any time.
This Privacy Policy explains how we collect, use, and protect information when you use our platform. By using The Training Dynamic, you agree to the practices described here.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, and payment information (processed securely by Stripe — we never store full card numbers).
Coach Profile Information
Information you provide about your coaching practice, certifications, coaching type, and preferences to personalize the platform experience.
Client Data You Import
Data you add about your clients — including names, fitness goals, training history, health notes, and performance metrics. This data belongs to you and your clients. We process it only to provide you with the platform's features.
Usage Information
How you interact with the platform — features used, time spent, actions taken — to improve the product and provide support. This is aggregated and anonymized for analysis.
Technical Information
IP address, browser type, device information, and cookies for security, performance, and authentication purposes.
3. How We Use Information
- Providing and improving The Training Dynamic platform and its AI features
- Personalizing your experience based on your coaching type and preferences
- Sending product updates, feature announcements, and relevant coaching resources (you can opt out at any time)
- Customer support and responding to your questions
- Security monitoring and fraud prevention
- Complying with legal obligations
We never use your data for advertising purposes or sell it to third parties.
4. AI & Your Data
Your client data is never used to train our AI models or any third-party AI models. Period.
Our AI features — program generation, client insights, communication assistance — operate on your data to provide you with outputs. That processing happens within our secure infrastructure and is subject to strict data handling controls.
We may use aggregated, fully anonymized usage patterns (e.g., "coaches who use this feature tend to generate programs of X structure") to improve our AI capabilities. No individual or client data is ever linked to these improvements.
If you delete your account or request data deletion, your data is removed from our systems within 30 days and is no longer processed for any purpose.
5. Information Sharing
We share your information only with:
- Service providers — trusted vendors who help us operate the platform (cloud hosting, payment processing, email delivery). All vendors are contractually required to protect your data and prohibited from using it for their own purposes.
- Legal requirements — when required by law, court order, or to protect the rights and safety of our users and the public.
- Business transfers — if The Training Dynamic is acquired or merged, your data may be transferred as part of that transaction. We will notify you before this occurs and give you the opportunity to delete your data.
We never sell, rent, or trade your personal information to third parties for marketing or advertising purposes.
6. Your Rights
Depending on your location, you may have the following rights:
- Access — request a copy of the personal data we hold about you
- Correction — update or correct inaccurate personal data
- Deletion — request deletion of your personal data
- Portability — export your data in a machine-readable format
- Opt-out — unsubscribe from marketing communications at any time
- Restriction — limit how we process your data in certain circumstances
To exercise any of these rights, contact us at [email protected]. We respond to all valid requests within 30 days.
7. Data Security
We protect your data using industry-standard security practices including:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- SOC 2 Type II certified infrastructure
- Regular third-party security audits and penetration testing
- Strict access controls — only authorized personnel can access production data
- Multi-factor authentication for all internal systems
In the event of a data breach that affects your personal information, we will notify you within 72 hours of becoming aware of the incident, consistent with applicable laws.
8. Cookies
We use cookies and similar technologies for authentication, security, and platform functionality. We do not use third-party advertising cookies.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
9. Children's Privacy
The Training Dynamic is intended for professional coaches and trainers aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us immediately and we will delete it.
10. Contact Us
Questions about this Privacy Policy or our data practices? We're here to help.
- Email: [email protected]
- General: [email protected]
We may update this Privacy Policy from time to time. Material changes will be communicated via email and a prominent notice on the platform. Continued use of The Training Dynamic after changes constitutes your acceptance of the updated policy.